Head Branch Business & Wealth Management at CVPeople Tanzania| 2022
Dar es salaam, Tanzania | Posted on 09/09/2022
Job Description
Reports to: Executive Director-Business
Key Duties and Responsibilities
Oversee the effective management of Branches, adherence to policies, procedures and statutory guidelines. Minimize exposure to bank wide risks, enforce zero tolerance to non-compliance with KYC and AML regulations.
Identify, appraise and advice on viable investment opportunities for Retail banking & Structured Business Solutions in the market.
Lead the process and confirm closure of gaps/lapses identified, corrective and preventative actions for the segment identified by audit, risk and compliance reviews; investigations or other assessment mechanisms are undertaken within the agreed time frame.
Driving customer satisfaction, developing and growing relationships with existing and potential customers, identifying opportunities for business development and guiding products development.
Uses data to make better and faster decisions. Takes actions based on analytics and intelligence that provide near-real-time insights into the customer’s
needs and behaviors.
Delivers content, messaging and experiences that are personalized and relevant to the customer based on the customer’s preferences.
Providing overall leadership of the functions within Retail Banking & Structured Business Solutions and defining a framework for developing them into a high performing and engaged workforce, through managing their performance, motivating, coaching and training them accordingly.
Knowledge and Experience
Bachelor’s degree from a recognized accredited university.
At least 10 years’ experience in Banking, 7 of which should have been in a senior management capacity in a similar sized organization.
Proven track record of consistently achieving set objectives with a market reputation of being trusted and reliable and independent minded on matters pertaining to banking.
Significant experience in Retail Banking. Expert knowledge in banking, structuring solutions and leading cross functional teams in a financial services environment
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